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# operationslive
Alex Chen
Alex Chen9:42 AM
@Nightshift what's our refund policy for enterprise customers?
NightshiftBOT9:42 AM
Standard policy is 30 days, no questions. Enterprise: see Section 4 of the MSA, 60-day window with mutual cause clause.
Inbox347 unread
Marcus
Marcus Al…acme.com2m agoNIGHTSHIFT DRAFTED
Re: Billing question on enter…
DRAFTED REPLY
Hi Marcus, thanks for flagging. Pulled your March invoice; the overage is 14 seats at the contracted enterprise rate. Breakdown attached…
draft #1
# eng-bugslinear
Jamie Liu
Jamie Liujust now
@Nightshift checkout breaks on Safari for our enterprise tier, repro from a fresh session every time. P0?
NightshiftBOT12:03 PM
Created KIR-247 in Linear. Assigned to Mike Chen, attached the Sentry trace.
KIR-247P0
Checkout breaks on Safari for enterprise tier
TriagedMike Chen2 attachments

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